Privacy Policy
Last updated: February 18, 2026
At Doctor, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our platform.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide when you:
- Register for an account
- Book an appointment
- Make a payment
- Contact us for support
This information may include:
- Name, email address, and phone number
- Date of birth and gender
- Medical history and health information
- Payment information
Automatically Collected Information
When you access our platform, we may automatically collect certain information including your IP address, browser type, operating system, access times, and the pages you have viewed.
How We Use Your Information
We use the information we collect to:
- Facilitate appointment bookings between patients and doctors
- Process payments and send payment confirmations
- Send appointment reminders and notifications
- Improve our platform and develop new features
- Respond to your inquiries and provide customer support
- Comply with legal obligations
Data Security
We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. All data transmission is encrypted using SSL/TLS technology.
Data Sharing
We do not sell your personal information. We may share your information only with:
- Healthcare providers you book appointments with
- Payment processors (SSLCommerz) for transaction processing
- Service providers who assist in operating our platform
- Legal authorities when required by law
Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your account and data
- Object to data processing
- Data portability
Cookies
We use cookies and similar tracking technologies to track activity on our platform and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
- Email: privacy@doctor.com.bd
- Phone: +880 1700-000000
- Address: Level 5, Tower A, Gulshan Center, Dhaka 1212, Bangladesh